What makes Routezilla different from a normal scheduler?
Routezilla considers geography and travel time when determining which appointment options to offer, rather than exposing every open calendar slot.
FAQ & SETUP
Routezilla setup, booking and routing questions.
The essentials for understanding how Routezilla fits into a field-service operation.
Common Routezilla questions
Updated answers about route-aware booking, Google, calendars, service areas, integrations, Street Stacking™ and Compound Mobility™.
Can customers book from Google?
Yes. Routezilla supports Google Business Profile booking so customers can move from Search or Maps into a booking flow.
Does Routezilla connect to Google Calendar?
Yes. Current Routezilla plans include two-way Google Calendar synchronization where configured.
Can we create multiple service areas?
Yes. Routezilla supports geographic service areas so booking availability can reflect where teams and services actually operate.
Can different teams serve different areas?
Yes. Teams, services and areas can be configured around the business's operating model instead of forcing every booking into one universal calendar.
Can we limit drive time before an appointment is offered?
Routezilla's core scheduling logic is designed around geography and travel time, allowing booking rules to protect route efficiency.
Is there an agency account?
Yes. Agencies have separate plans and a separate agency account login for managing multiple businesses.
Can we start small?
Yes. The Starter plan is designed for businesses that want to begin with a limited number of monthly bookings before moving to larger bundles.
What is Street Stacking™?
Street Stacking™ is Routezilla’s approach to building denser daily routes as bookings arrive. Fixed-time appointments stay protected while flexible bookings can be positioned around them to reduce unnecessary driving.
What is Compound Mobility™?
Compound Mobility™ describes how each new booking can improve the route position of other flexible bookings already on the schedule. Instead of treating appointments as isolated calendar events, Routezilla continuously uses new demand to improve route density.
What is the difference between fixed-time and flexible-time bookings?
A fixed-time booking is locked to a specific appointment time. A flexible booking can use a Morning, Afternoon, Evening or Anytime window, giving Routezilla room to place it where it best supports the day’s route while still respecting the customer’s booking window.
Can Routezilla combine bookings from our office, AI, Google and website?
Yes. Routezilla is designed to bring booking demand from multiple sources into one routing-aware booking engine, including internally created bookings, AI-assisted bookings, Google Business Profile, online booking and connected systems.
Can I put Routezilla booking directly on my website?
Yes. Businesses can send customers to their Routezilla booking experience from their website and other marketing channels. The goal is to let customers self-book without exposing inefficient calendar availability.
Can Routezilla connect with other software?
Yes. Routezilla supports connected workflows through integrations, Zapier, APIs and webhooks. This allows booking demand from other systems to feed into Routezilla’s route-aware scheduling logic.
How does Routezilla decide what availability a customer sees?
The customer’s location is checked against the business’s service areas and booking rules. Routezilla then offers availability that fits the configured service territory, team capacity and route constraints instead of simply showing every empty calendar slot.
Do flexible bookings have to be manually rebooked when the route changes?
No manual customer rebooking is required for the routing concept Routezilla is built around. Flexible bookings can be repositioned within their allowed window as the route changes, while fixed-time appointments remain locked.
Can staff see Routezilla bookings in Google Calendar?
Yes, when Google Calendar synchronization is configured for the account. This lets staff use familiar calendar tools while Routezilla remains responsible for the route-aware booking logic.
What happens when someone books from Google Business Profile?
The customer can move from Google Search or Maps into the Routezilla booking flow. That demand can then be handled alongside office, AI, website and other booking sources instead of creating a separate scheduling silo.
Need deeper setup help? Book a demo and the Routezilla team can map service areas, booking rules, calendars and integrations to your workflow.
Google CalendarService AreasBooking RulesGoogle Business ProfileIntegrationsStreet Stacking™
Older Help Center topics are being consolidated into current answers so setup guidance reflects today’s Routezilla product.
Topics include field-service scheduling, route optimization, route-aware online booking, service territories, flexible appointments and Google booking.